NHS Diabetes Advice Helpline
What it is and who is it for?
NHS Diabetes Advice is provided by NHS England and NHS Improvement in response to disruption to normal services due to the COVID-19 pandemic and response. The service is for adults living with diabetes who use insulin to manage their condition and require immediate advice from a team of clinical advisors. Whether they or a member of their household have caught the virus, or routine care has been disrupted, the helpline can provide clinical advice to help them understand how to effectively manage their diabetes.
How do patients access it?
The helpline is accessible via Diabetes UK’s support line on 0345 123 2399. It is open Monday to Friday from 9am – 6pm.
Click here to download Frequently Asked Questions (.pdf, 189KB)
Bereavement support during COVID-19
Access to NHS Dentistry
Access to NHS Dentistry is currently limited during the pandemic as all dentists have been asked to stop all routine “face-to-face” dental care.
However, if you need urgent dental care, help is at hand:
CALL your dental practice: They will give you advice over the telephone and make arrangements for you if you need to be seen.
If you don’t have a dentist, find your nearest dentist and CALL them. You can search for your nearest dentist at: https://www.nhs.uk/service-search/find-a-dentist
You can also contact NHS 111:
- Call 111 when it's less urgent than 999
You can ask for a translator if you need one.
NHS 111 is available 24 hours a day, 7 days a week
If you’re deaf, you can:
- call 18001 111 on a textphone
Do not worry if you have COVID-19 symptoms, appropriate arrangements can be made to see you if you need urgent dental care.
Coronavirus and Domestic Abuse Support
If you are struggling with your situation at home, speaking to your GP could help. They can refer you to a specialist service to support you.
You can also call Black Country Women’s Aid directly for support in Walsall:
Call: 0121 552 6448 (24 hours)
Text/WhatsApp: 07384 466 181 (Mon - Fri 9am - 9pm)